User Help Forum

Login and Account

I can't seem to login. What seems to be the problem?

Double-check that you are logging in using the same username and password that you registered with. This information is located in the confirmation email you received when signing up for Medicus Video.

What if I forgot my Password or Username?


How do I change my password?

If you'd like to change the password to your account, simply click the Account Link located at the top-right of every page. The page which follows will allow you to enter a new password.

How much does Medicus Video cost?

In addition to a selection of free starter instructional videos and webinars, unlimited access to the Medicus Video online access service is offered on a free trial! After your free trial period you can enjoy unlimited access for as low as $9.95 a month. You can pause, rewind, fast forward or re-watch hundreds of videos from top instructors with more added all the time. Access from your computer, laptop, or even your smartphone on the course or range as often as you like. It's really that easy!

Who do I call if I have a billing question?

Please call Medicus Customer Service at 1-800-772-4979 if you have a billing question. International customers should call +1 760-479-5793. If you have a technical question, and you don't see the answer here, please visit the Medicus Video User Help Forum to find the answer or post your question.

Additional Help

What if my question is not listed here?

Please review the Medicus Video User Help Forum and you may find the answer to your question. If you do not, post your question on the Forum and it will be answered shortly! Click here to visit the Medicus Video User Help Forum